Your Questions

We are pleased to answer.

How can I open a new account?

Make shopping easier with your personal „Doctor Eckstein®“ account:

Save your data so you don’t have to re-enter it for future purchases.
Store your order history for a convenient overview of purchase activity.
Place items on your personal notepad for future or recurring purchases.

To get started, look for the user icon in the upper right corner of any page. You may close your account at any time.

How can I place products in the shopping cart?

You may place items in your shopping cart without obligation by clicking on the button. Items that you do not wish to purchase can be easily removed.

To see the contents of your shopping cart, click on the shopping cart icon at the top of any page. Review your purchase, then follow the easy step-by-step instructions to make payment.

How can I change my personal information?

You can change your personal data at any time. Log in to „My Account“ by clicking on the link at the top of each page.

Hotline.

Do you have any questions about your order? Then please contact our webshop hotline:
Tel .: +49 (0) 911 969 22 22
Mon - Thu 8:30 a.m. - 4:30 p.m. and Fri 8:30 a.m. - 2:30 p.m.

On holidays, we are unable to answer your concerns personally.

An Indie Brand, Since 1949

As an independent, family-owned and operated company, our only focus is making sure you have happy skin. We personally lead all essential steps from research and development to finished product.

In family hands

As a quality-conscious family business, we personally oversee all essential steps from research and development - including selection of the finest ingredients - to finished product.

Made In Germany

From our dedicated research and development team, to our manufacturing facility in the lush region of Oberasbach, Germany, we embrace the highest standards in the skincare industry. This includes not only a committed focus on quality, but also sustainability.

Sustainability

We focus on sustainability and fairness towards our suppliers and partners around the world. This is good for our planet, products, and customers.

Biocompatible & Targeted Ingredients

We understand healthy skin at its core and what it needs to function at its best. That includes using targeted ingredients that are high-quality, pure, and biocompatible. Our skin-friendly formulas are dermatologically lab tested.

Science-Driven Formulas

Pharmaceutical research has always been at the core of our product development. Our innovative use of research-proven ingredients in our original, unique formulations sets us apart.

Superior compatibility

We test our products extensively, both in-house and at independent labs, to ensure skin compatibility - for even the most sensitive skin. With Doctor Eckstein^®, ideal care is possible for everyone.

Innovative

Pharmaceutical research has always been at the core of our product development. Our innovative use of active ingredients sets us apart as leaders in advanced skin care.

SINCE 1949.
Doctor Eckstein^®, Pioneers in Advanced Skincare.

Leveraging generations of expertise, our advanced skincare uses pioneering research and breakthrough formulations. Experience exceptional results and unveil your best skin with our innovative solutions.