Withdrawal

Information on the Right to Cancel

Right to Cancel

You may cancel this contract within 14 days without specifying reasons. The cancellation deadline is 14 days from the date on which you or a third party designated by you, who is not the carrier, take(s) possession of the goods.

To exercise your right to cancel, you need to send

Linde Eckstein GmbH + Co. KG
Flurstrasse 27a-35
90522 Oberasbach
Germany
Limited partnership, head office: Oberasbach, Fürth District Court HRA 2811
represented by the Managing Partner:
Eckstein GmbH, head office: Oberasbach, Fürth District Court HRB 4347 (general partner)
represented by the Managing Directors Iris Eckstein, Verena Eckstein, Michael Eckstein.

Tel.: +49 911 969 22 22
E-Mail: shop@eckstein-kosmetik.de

an explicit declaration (e.g. a letter, fax or e-mail) of your decision to cancel this contract.

For this, you can (but are under no obligation to) use the enclosed cancellation template:
download cancellation template

To comply with the cancellation deadline, you merely need to send the notice of exercise of the right to cancel before the cancellation deadline is reached.

Consequences of Cancellation

If you cancel this contract, we will without delay refund all payments we have received from you, including the shipping costs (except for any additional costs in case you chose a shipment method other than the most inexpensive standard shipment offered by us), at the latest within 14 days from the date on which we received the notice of your cancellation of this contract. For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; by no means will we charge you for any refund fees. We may withhold the refund until we receive the goods back or until you furnish evidence that you have sent the goods back, whichever happens earlier.

You shall send back or hand over the goods to

Linde Eckstein GmbH + Co.KG
Webshop
Flurstraße 27a-35
90522 Oberasbach
Germany

without delay, in any case within 14 days from the date on which you inform us of the revocation of this contract. This period will be deemed complied with if you despatch the goods prior to the end of the 14-day period. You shall bear the direct costs of the return shipment.

You will only be required to compensate any loss of value of the goods if such loss of value is the result of any handling of the goods that was not necessary for testing their condition, properties and function.

End of the information on the right to cancel

Hotline.

Do you have any questions about your order? Then please contact our webshop hotline:
Tel .: +49 (0) 911 969 22 22
Mon - Thu 8:30 a.m. - 4:30 p.m. and Fri 8:30 a.m. - 2:30 p.m.

On holidays, we are unable to answer your concerns personally.

An Indie Brand, Since 1949

As an independent, family-owned and operated company, our only focus is making sure you have happy skin. We personally lead all essential steps from research and development to finished product.

In family hands

As a quality-conscious family business, we personally oversee all essential steps from research and development - including selection of the finest ingredients - to finished product.

Made In Germany

From our dedicated research and development team, to our manufacturing facility in the lush region of Oberasbach, Germany, we embrace the highest standards in the skincare industry. This includes not only a committed focus on quality, but also sustainability.

Sustainability

We focus on sustainability and fairness towards our suppliers and partners around the world. This is good for our planet, products, and customers.

Biocompatible & Targeted Ingredients

We understand healthy skin at its core and what it needs to function at its best. That includes using targeted ingredients that are high-quality, pure, and biocompatible. Our skin-friendly formulas are dermatologically lab tested.

Science-Driven Formulas

Pharmaceutical research has always been at the core of our product development. Our innovative use of research-proven ingredients in our original, unique formulations sets us apart.

Superior compatibility

We test our products extensively, both in-house and at independent labs, to ensure skin compatibility - for even the most sensitive skin. With Doctor Eckstein^®, ideal care is possible for everyone.

Innovative

Pharmaceutical research has always been at the core of our product development. Our innovative use of active ingredients sets us apart as leaders in advanced skin care.

SINCE 1949.
Doctor Eckstein^®, Pioneers in Advanced Skincare.

Leveraging generations of expertise, our advanced skincare uses pioneering research and breakthrough formulations. Experience exceptional results and unveil your best skin with our innovative solutions.

An Indie Brand, Since 1949

As an independent, family-owned and operated company, our only focus is making sure you have happy skin. We personally lead all essential steps from research and development to finished product.

Science-Driven Formulas

Pharmaceutical research has always been at the core of our product development. Our innovative use of research-proven ingredients in our original, unique formulations sets us apart.

Withdrawal

Information on the Right to Cancel

Ihr persönlicher Newsletter

Hotline.

An Indie Brand, Since 1949

Made In Germany

Biocompatible & Targeted Ingredients

Science-Driven Formulas

SINCE 1949. Doctor Eckstein®, Pioneers in Advanced Skincare.

An Indie Brand, Since 1949

Science-Driven Formulas

Made In Germany

Biocompatible & Targeted Ingredients

SINCE 1949.
Doctor Eckstein^®, Pioneers in Advanced Skincare.