Our goal is to offer you superior customer service. Below is an outline of how we try to make ordering and receiving our products as easy and efficient as possible.
Sales are currently offered through the Linde Eckstein web shop within Germany, to Austria and Italy. For information about a supplier near you, please click here for a list of our international distributors.
Are you a registered Doctor Eckstein® Professional? Then please login under „My Account“ to view your shipping information.
We try to provide you with your products as quickly as possible. Orders are usually processed within 2 business days, and during peak-traffic within 5 business days. On the rare occasion when an item is not in stock, order processing will be delayed. We currently ship with DHL.
The shipping costs including packaging and all other costs for deliveries within Germany are €3.95. From an order value of €32.00 we deliver free of charge within Germany.
The shipping costs including packaging and all other costs for deliveries to Austria are €7.95. We deliver free shipping to Austria for orders over €50.00.
The shipping costs including packaging and all other costs for deliveries to Italy are €12.00. We deliver free shipping to Italy for orders over €75.00.
We offer payment by PayPal Checkout. We do not offer cash on delivery. For additional details, please refer to our terms and conditions available here.