Shipping Costs

Shipping costs, including packaging and all other charges, are as follows:

• within Germany: €5.50. For orders of €39.00 or more, shipping within Germany is free of charge.
  
  
• to Austria: €9.95. For orders of €79.00 or more, shipping is free of charge.
  
  
• to Poland, Spain and Czech Republic: €13.50. For orders of €99.00 or more, shipping is free of charge.
  
  
• to Greece, Italy, Croatia, Portugal and Cyprus: €14.50. For orders of €110.00 or more, shipping is free of charge.
  
  
• to Sweden: €18.00. For orders of €140.00 or more, shipping is free of charge.
  

Delivery

We strive to deliver our products to you as quickly as possible. Typically, delivery takes place within 2-4 business days. However, during periods of high order volume, delivery may take up to 5-8 business days. In rare cases—such as when a product is out of stock—delivery may be delayed. Shipping is currently handled by DHL. 

Doctor Eckstein® Worldwide

At present, we offer direct sales as the manufacturer within Germany, and to select EU countries, including, Austria, Croatia, Cyprus, Czech Republic, Greece, Italy, Poland, Portugal, Spain, and Sweden. For all other countries, please contact our international partners to find local sources of supply. A list of our international representatives can be found here.

Professional Customers

Are you a registered Doctor Eckstein® B2B Professional? Please log in to your account at profi.doctoreckstein.de using your credentials to access shipping information for business customers.

 

This Agreement is executed in multiple languages for convenience only. In the event of any inconsistency or discrepancy between the German version and any translation, the German version shall prevail and be deemed the binding and controlling version for all purposes.